Are you a Jira expert with a passion for creating seamless workflows and empowering teams to work smarter? Corporater is looking for a Software Engineer – Jira Superuser / Expert to own and optimize our global Jira environment. Based in our Bangalore office, you will play a critical role in supporting agile delivery and service management across departments, ensuring our teams can collaborate and execute with efficiency.

As our global Jira owner, you will be the go-to expert for all Jira-related needs—configuring, maintaining, and evolving the system to meet the needs of our growing, international organization.

Key Responsibilities

Jira Ownership & Management

• Serve as the global Jira superuser and system owner.

• Configure and maintain Jira projects, workflows, custom fields, dashboards, and permission schemes.

• Administer both Jira Software and Jira Service Management environments.

• Collaborate with stakeholders to define Jira requirements and implement scalable solutions.

Support & Enablement

• Provide Tier 2/3 support for Jira issues and requests.

• Train and support internal Jira users and superusers to promote adoption and efficiency.

• Create and maintain clear documentation for workflows, configurations, and best practices.

Continuous Improvement & Governance

• Continuously assess current usage and recommend system enhancements.

• Ensure scalability, consistency, and adherence to internal governance standards.

• Stay updated on Atlassian product developments and best practices.

Collaboration & Project Support

• Work closely with Engineering, Product, IT, and Operations teams to support agile delivery.

• Enable teams to effectively use Jira for sprint planning, issue tracking, service requests, and documentation.

Qualifications

Education

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

Experience

• 3–5 years of hands-on experience in Jira administration and customization.

• Proven track record managing Jira in multi-team or enterprise environments.

• Experience with both Jira Software and Jira Service Management.

• Familiarity with agile methodologies and ITSM principles is a plus.

Skills

• Deep technical knowledge of Jira configuration, workflows, and administration.

• Strong analytical and problem-solving skills.

• Excellent communication and user support skills.

• Organized, self-motivated, and detail-oriented.

Certifications (Preferred)

• Atlassian Certified Jira Administrator or equivalent certification.

What We Offer

• 💼 Competitive Salary and Benefits

• 🌍 Global Exposure – Collaborate with international teams and influence global processes

• 🚀 Growth Opportunities – Lead how Jira is used across a growing global company

• 🖥️ Modern Workplace – Flexible, tech-forward environment in our Bangalore office

How to Apply

Ready to lead Jira excellence at Corporater?
📩 Apply now by submitting your resume and a brief cover letter through our recruitment portal. (Email applications will not be accepted.)

📞 Contact:
Jude Bruno, Manager – HR & Operations (Chennai)
📱 +91 994 1007 768

⚠️ Important Note

We conduct all recruitment in-house and do not accept candidates or CVs from external agencies.