
Monalisa Mohanty
Support Consultant – Customer SuccessMonalisa brings with her over four years of valuable experience in technical support, specializing in Citrix technologies and enterprise-level solutions. Her expertise spans troubleshooting complex multi-environment issues, working extensively with Citrix Cloud, Virtual Apps and Desktops, NetScaler, and other related technologies. She is also well-versed in networking protocols, Windows systems, Linux, and cloud infrastructure monitoring using Dynatrace APM.
In addition to her hands-on experience, Monalisa holds certifications in AWS Cloud Practitioner, Cisco Networking Essentials, Citrix Virtualization, and Dynatrace Associate, reflecting her commitment to continuous learning and professional growth. She is passionate about delivering excellent customer support, driving operational success, and ensuring seamless enterprise operations.