
Suraj Kiran Torvi
Senior Support Consultant – Customer SuccessSuraj brings with him over 13 years of rich experience in product support, customer service, SaaS application management, and information security, with a strong focus on Governance, Risk, and Compliance (GRC) platforms.
Throughout his career, Suraj has contributed to the success of global projects for renowned organizations such as Qatar Foundation, DHL, FBI, State Street Bank, Adidas, Deutsche Bank, and VMware. He has consistently delivered exceptional product and application support, ensuring high availability, performance, and customer satisfaction.
Suraj excels at leading cross-functional teams, optimizing processes, and driving ITIL-based service improvements. He has a proven track record in incident, problem, and change management, and is known for his ability to work closely with global stakeholders to provide proactive, scalable support for complex enterprise solutions.